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The Difference Between Promenade and Third-Party Delivery Services

With many delivery service options on the market, the question arises: how do you choose the right solution for your business? Check out the chart below to understand the main differences between Promenade and third-party delivery services.

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Promenade

Third-Party Services

Fees

Promenade

Reasonable and stable monthly subscription fee without hidden costs

Third-Party Services

Commission fees can be high and contain diverse additional fees. Third-party services usually take a large percentage of your profit.

Flexible Delivery Options

Promenade

Flexible - you can choose and shift between self-delivery and using third-party delivery services.

Third-Party Services

Only the third-party delivery option is available

Custom Website

Promenade

Promenade provides you with your own ecommerce website, customized to fit your brand.

Third-Party Services

Third-party delivery services include your products on their website.

Brand Growth & Brand Loyalty

Promenade

Since customers order directly from your website, they build loyalty to your business.

Third-Party Services

Orders are made through the third-party app, so customers often build loyalty toward the third-party.

Control over Delivery and Customer Experience

Promenade

You control the delivery process. We offer support for issues that arise, and you're notified of any customer complaints.

Third-Party Services

The delivery is up to third-party services entirely, and you are unaware of delivery issues.

Customer Information

Promenade

You keep all customer information, which you can use for promotion.

Third-Party Services

Third-party services keep your customer information and use it for their promotions.

Reputation Management

Promenade

We request reviews for you! When customers complete an order, we email and ask them to leave a Google Review. Top reviews are pulled into your website.

Third-Party Services

Third-party delivery systems do not include services for improving your business’s reputation. Reviews are not connected to your business.

Marketing

Promenade

Promenade includes marketing services. We post to your Facebook and Instagram accounts and send emails on your behalf.

Third-Party Services

Third-party services don't offer marketing services for your business. While their large network may assist initial sales, growing your customer base is limited.

With Promenade, it is so much more than a website, online ordering, and delivery. You get an all-in-one platform designed to help your business grow. We build your website and send constomers to buy directly from you. You collect your contacts and use them to increase revenue and customer retention. You’ll bypass the middleman and take your business to the next level.